bait and switch

bait and switch definition - business

bait and switch

The unethical and illegal practice of a business promoting an item at an especially attractive price with the intention of convincing customers to buy something else that offers the business more profit. The business is likely to begin a bait and switch by telling customers who want to buy the promoted item that it is of inferior quality or is sold out and no longer available.

The American Heritage® Dictionary of Business Terms Copyright © 2009 by Houghton Mifflin Harcourt Publishing Company. Published by Houghton Mifflin Harcourt Publishing Company. All rights reserved.

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